#69 - When AI Becomes a Doctor: Regulatory Battles in Pennsylvania & Utah

In this timely solo episode of Telemedicine Talks, Dr. Leo Damasco explores the rapidly evolving intersection of artificial intelligence and medical practice. Following last week’s conversation with Dr. Ashok Gupta on AI hallucinations, Leo examines two real-world cases making headlines in 2026.

First, he dives into the Commonwealth of Pennsylvania’s lawsuit against Character.ai, where an undercover investigator exposed a chatbot persona (“Emily”) that falsely claimed to be a licensed psychiatrist, provided fake credentials, and offered therapy and medication advice. Leo also analyzes the growing tension in Utah between the Department of Commerce’s Office of Artificial Intelligence Policy and the Utah Medical Licensing Board over Doctronic’s autonomous AI platform for processing 30, 60, and 90 day prescription refills.

Leo shares balanced commentary on the promise and dangers of AI in healthcare, the critical importance of physician involvement, regulatory gaps, and who should ultimately oversee AI-driven medical decisions. He discusses liability, patient safety, and the need for proper collaboration between innovators and medical boards.

This episode is essential listening for clinicians, telemedicine practitioners, digital health entrepreneurs, and anyone interested in the future regulation of AI in medicine.

Top 3 Takeaways:

AI Must Not Impersonate Physicians: Chatbots claiming to be licensed doctors, even under a “fictional character” disclaimer, Cross a dangerous line, especially when interacting with vulnerable patients. Clear boundaries and accountability are urgently needed. Medical Boards Must Have a Seat at the Table: Regulatory sandbox experiments involving AI prescribing should involve state medical boards before launch, not after. Collaboration between innovation offices and practicing clinicians is essential for patient safety. AI as a Tool, Not a Replacement (Yet): Current AI models show promise in efficiency and standardization but still make errors at rates unacceptable for independent clinical decision-making. The safest path forward is strong physician oversight combined with transparent guardrails.

About the Show:

Telemedicine Talks explores the evolving world of digital health, helping physicians navigate new opportunities, regulatory challenges, and career transitions in telemedicine.

About the Hosts:

Dr. Leo Damasco – Pediatrician and emergency medicine doctor turned telemedicine advocate, helping physicians transition to digital health. Connect with Leo Damasco:
Email: leo@telemedicinetalks.com Website: https://www.telemedicinetalks.com

 

The information provided in Telemedicine Talks is for educational and informational purposes only and should not be construed as medical, legal, or financial advice. While we discuss best practices, industry trends, and real-world experiences, every situation is unique. Listeners should consult with qualified professionals before making decisions related to telemedicine practice, compliance, contracts, or business operations. The views expressed by the hosts and guests are their own and do not necessarily reflect those of any organizations they may be affiliated with.

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