1,000 AI Agents, Four Human Decisions: Who's Accountable for the Outcome?
Resilient Supply Chain — How Leaders Keep Business Moving
Send me a message
What should AI agents handle overnight, and what should be waiting for a person in the morning? Elon Salfati describes a workflow in which agents carry out tasks overnight and bring the decisions that need his input into one inbox. In his example, a thousand agent runs leave him with four decisions to make.
In this episode I speak with Elon Salfati, CEO of Salfati Group, about how to divide work between AI agents and people. We look at how an overnight workflow can keep projects moving and what happens to accountability when software starts doing the work.
Questions we cover
What should an overnight AI workflow hand back to the team? · 9:46
Elon describes opening an inbox in the morning and seeing the decisions that need his input. A short list lets him make the calls that will unblock several projects.
How does accountability differ between buying software and hiring a service provider? · 19:48
With conventional software, the customer uses the tool and owns the outcome. Elon contrasts that with a service provider taking responsibility for delivering the work, and asks where AI services fit between those arrangements.
Who should be accountable when an AI agent takes action? · 26:56
Elon argues that a person should remain accountable. His approach is to give agents the routine work and bring the decisions back to the people responsible for the result.
If disruption hit tomorrow, would you know where your supply chain was most exposed? In 15 minutes my free scorecard helps you assess 27 resilience statements, calculate your score, and turn the result into three priorities and a 30 day action plan. You can download the scorecard free at tomraftery.com/scorecard.
Support the show
Podcast supporters
I'd like to sincerely thank this podcast's generous Subscribers:
- Alicia FaragKieran OgnevGary Lynch
And remember you too can become a Resilient Supply Chain+ subscriber - it is really easy and hugely important as it will enable me to continue to create more excellent episodes like this one and give you access to bonus episodes of topical, timely supply chain resilience analysis.
🎤 Looking for a keynote speaker on supply chain resilience, AI, and sustainability?
I help leaders understand the forces reshaping global supply chains, from geopolitical disruption and climate risk to AI and real-time decision-making.
Download my Speaker Pack: https://tinyurl.com/spkrpck
Finally
If you have any comments/suggestions or questions for the podcast - feel free to just send me a direct message on LinkedIn, or send me a message using this link.
If you liked this show, please don't forget to rate and/or review it. It makes a big difference to help new people discover it.
Thanks for listening.