Shifting from Projects to Products: How NYC H+H Uses Data to Improve Patient Care

Data is at the heart of modern healthcare, but turning information into better patient outcomes requires more than just technology—it takes a clear strategy and a shift in mindset.

In this episode, Shahran Haider, Deputy Chief Data Officer at NYC Health, unpacks how the nation’s largest public health system is rethinking its approach to data. He shares why NYC Health is moving from projects to products, how AI is being integrated responsibly to support clinicians, and what it takes to make data truly accessible across a massive, complex organization.

But it’s not just about systems and tools. Shahran also reflects on the leadership principles guiding this transformation and why adaptability, collaboration, and trust are just as critical as any technology.

Learn more about Healthcare IT Leaders.

In this episode, you’ll learn:

Why NYC Health shifted from projects to products for sustainable data impactHow AI is driving clinical efficiency, ROI, and scalability in public healthHow data democratization is empowering teams while maintaining security and governance



Jump into the conversation:

(00:00) Introducing Shahran Haider

(00:47) How data improves patient care at NYC Health + Hospitals

(04:15) Shifting from projects to a product mindset in healthcare

(08:19) The AI Advisory Board’s three priorities for responsible AI

(13:20) How Snowflake cut data delivery time from days to minutes

(17:43) Data democratization and empowering self-service analytics

(22:37) Leadership, AI, and the skills needed for the future