TUADY FLIGHT DELAY HOYE HAI YAH OVERBOOKED? | KNOW YOUR RIGHTS – AVIATION EDITION | KOHINOOR JEHA

Welcome, my dear listeners, to Kohinoor Jeha, a podcast hosted by Harsimran Singh, where we uncover timeless lessons of faith, sacrifice, resilience, and personal growth.

Today’s topic is different. I’m speaking not just as your host, but as an honest cabin crew member who has been in the aviation industry for years. I’ve been in the aisles, I’ve been in the jump seat, I’ve been on the tarmac waiting for clearance — and I’ve seen it all: delays, overbookings, last-minute cancellations.

And here’s the truth that many passengers don’t realize: it’s not the fault of the crew or the captain. We are there to make your journey safe and comfortable. But when things go wrong, the frustration often lands directly on us — the people who have the least control over it.

PANJABI

Sat Sri Akaal ji saareyan nu.

Tuhada swagat hai Kohinoor Jeha vich — ik podcast jo host kita ja reha hai Harsimran Singh walon, jithe asi gall kar de haan vishvaas, kurbani, hosla, te personal growth de baare.

Ajj di gall thodi vakhri hai. Ajj main tuhanu samjha reha haan ek hor nazariye ton — ik honest cabin crew member hon de nate. Main aviation vich kaam karda haan, te main kai vaar dekheya hai kiven flights delay ho jandiyan ne, overbook ho jandiyan ne, ya cancel kar dindiyan ne.

Par sab ton important gall — eh kadi vi crew di galti nahi hundi. Na pilot di, na flight attendant di. Asi tuhade comfort layi uthhe haan, par kai vaar jado kujh galat ho janda, saara gussa saade ute aa janda.

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Know Your Rights – Aviation Edition

ENGLISH – Why can you claim?

Under European Law (Regulation EC 261/2004), if your flight is delayed more than 3 hours, overbooked, or cancelled without notice, you may be eligible for compensation — up to €600, depending on the distance of the flight.

PANJABI

Je tuhadi flight 3 ghante ton vadh delay ho jave, overbook ho jave, ya bina time de cancel ho jave, tuhanu European Law EC 261/2004 de tahat €250 to €600 tak da compensation mil sakda hai — eh flight di distance te depend karda.

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ENGLISH – When can you claim?

Delay must be 3+ hours at arrival

Flight must depart from the EU or be operated by an EU airline

You must not have voluntarily accepted vouchers or free rebooking

Compensation depends on flight distance:

Under 1500 km → €250

1500–3500 km → €400

Over 3500 km → €600

PANJABI

Je flight arrival te 3 ghante ton late aa

Flight Europe ton chali hove ya European airline hove

Tusi voucher ya free rebooking accept na kiti hove

Amount eh hovegi:

1500 km ton ghat → €250

1500–3500 km → €400

3500 km ton vad → €600

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ENGLISH – Where can you claim?

You can file a claim:

On the airline’s official website

Through customer service

You’ll need:

Flight number

Date of travel

Booking reference (PNR)

Personal details (name, email, phone)

PANJABI

Tusi claim kar sakde ho:

Airline di official website te

Customer service vich ja ke

Tuhanu chahidi hovegi:

Flight number

Travel date

Booking reference (PNR)

Tuhadi info (naam, email, phone)

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Important Tips

ENGLISH:

Always give your phone number and email when booking.

If delayed, you may also get meals, hotel stay, or transport covered.

Crew is not responsible for delays — be kind.

PANJABI (Roman):

Jado ticket banao, apna phone number te email zaroor pao

Delay vich tusi hotel, meals, taxi vi mang sakde ho

Flight crew di koi galti nahi hundi delay ch — respect naal pesh aao

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ENGLISH (Closing):

This is Know Your Rights – Aviation Edition, and I’m here not just as a flight attendant, but as someone who believes that awareness is power. Like, share, and follow for more truths from the skies. DM me your flight stories — you might be featured in the next episode.

PANJABI (Roman – Closing):

Eh si Know Your Rights – Aviation Edition. Main sirf cabin crew nahi, par tuhadi awaaz haan — kyunki jankari vi ek power hai. Like, share, te follow karo. Apni flight wali story DM karo — agle episode ch tuhadi kahani ho sakdi hai.