S7 E2: What’s Next for Retail? AI, Innovation & Big Career Support with Julia Darlington

In Part 2 of our conversation with Julia Darlington, we shift from her remarkable career journey to the future of the retail industry and the work she’s doing now to shape the next generation of female leaders.

With decades of senior experience across some of the UK’s most iconic retailers, Julia brings a clear-eyed, forward-thinking perspective on what’s changing, what still needs to evolve, and how retailers can prepare for the market of tomorrow.

We unpack the role of AI and digital innovation in the retail landscape, the cultural and structural changes the industry still needs to make, and the opportunities ahead for brands and teams who stay curious and adaptable.

We also dive into Julia’s coaching business why she started it, the gap she set out to fill, and her mission to empower ambitious women rising into senior and C-suite leadership roles. Julia shares the challenges she sees most often, alongside the mindset shifts that create real confidence and momentum.

The episode closes with her grounded, practical advice on what it takes to succeed in buying today — whether you’re early in your career or stepping into a leadership role.

What We Cover in Part 2:

The future of retail & the role of AIReal-world examples of AI-driven innovationWhat still needs to change in retail culture & leadershipWhy Julia launched her coaching businessSupporting ambitious women into senior and C-suite rolesChallenges women uniquely face in the retail industryHer advice for succeeding in buying right nowThe mindset shifts leaders need for the future

Three Key Takeaways from Part 2:

1. AI is reshaping retail and the opportunity is huge.
 From product development to forecasting and customer experience, AI is already transforming how the industry operates. Julia breaks down what’s changing, what it means for teams, and why now is the moment to lean in rather than fear it.

2. Retail still needs cultural and leadership change.
 Julia reflects openly on the shifts she’d still like to see in the industry from the way teams are supported to how leaders show up and why these changes are essential for the future of retail.

3. Women in retail need tailored support to rise and thrive.
 Through her coaching work, Julia helps ambitious women navigate the jump into senior and C-suite roles. She shares the patterns she sees, the barriers that still exist, and the mindset shifts that unlock confidence, clarity and momentum.

You’ll love this episode because it blends big-picture retail insight with practical, human advice.

 If you’re curious about where retail is heading, exploring leadership, or wanting to understand how AI will shape the next decade this conversation is packed with clarity, honesty, and inspiration.
 Julia brings a rare blend of expertise, warmth and vision that will leave you thinking differently about your role, your career, and the future of our industry.

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